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FAQ

Are fresh flowers?

Yes, Our entire line of flowers are real, fresh natural roses carefully cultivated, for the best flowers produce from Ecuador.

How long this flowers live?

The fresh flowers usually live for 1 or 2 week, but depends of the temperature, we recommend to have them in a cool temperature out if the sunlight.

Can I design my own arrangement?

Yes, We have different flowers for you to choose from, as well as a variety of different designs and patterns that they can be arranged in Parisian-style. Our team will help you create your own ideal and impeccable arrangement.

Can I take the flowers out of the box?

No. We do not recommend taking the roses out of their box. They are comfortable in place and moving them can damage the arrangement.

What kind of maintenance do the flowers need?

Keep them in a cool, dry place away from excess heat and humidity.They can be watered just a little of water in the middle of the box.

What is your return policy?

Unfortunately, because each arrangement is designed to a specific individual, we are unable to accept returns. If you would like to cancel an arrangement, you can do up to 24 hrs before the delivery date.

Please contact us at info@fleurettedamour.com with any questions, comments, and concerns, and will do everything possible to help you.

Can I schedule a delivery to a specific time and date?

You can choose the exact date you wish for your arrangement to be delivered during the ordering process.

The specific time of delivery is highly dependent on the driver and what the most optimal route for an area might be. As such, we are unable to guarantee a specific delivery time. But you can choose and hours intervals for example 2pm to 6pm.

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Creado por iJhoan